MPrimo Tech

What we do

Process improvement and automation. That is the whole offer.

We help UK care and hospitality teams spend less time on rotas, handovers, SLA tracking and admin workflows, using tools they already have.

Book a 20-minute process review

How a piece of work runs

Short, practical, and built around one process at a time.

  1. 01

    Process review

    We look at one admin process that is taking time: a rota, a handover, a tracking sheet or a pile of paperwork.

  2. 02

    Map the workflow

    We map how the work actually moves (people, inboxes, folders and the unofficial spreadsheet).

  3. 03

    Automate

    We automate the repetitive parts with Excel, SharePoint, Power Automate or a simple app if that is cleaner.

  4. 04

    A process the team can run

    Written steps, the files they already use, and no weekly call back to us to keep it alive.

What that looks like in practice

Everyday admin in care homes, hotels, pubs and restaurants. Rotas, handovers, tracking and the spreadsheets the team already uses.

Rotas and allocations
Staff and shift handovers
SLA and review-date tracking
Paperwork and spreadsheets
Information stuck in inboxes
Repetitive admin that nobody should still be doing by hand

Excel, SharePoint, Power Automate

We start from the tools the team already uses, then improve the process. Rotas, handovers and tracking, usually with Excel, SharePoint and Power Automate.

Tap a tool to see how we use it.

Next step

Pick the process that is slowing the team down.

Book a 20-minute process review and we will look at it with you.

Book a 20-minute process review