MPrimo Tech

Specialty

Care and hospitality process automation.

A secondary lane of the studio. One process: a rota, a handover, or tracking. Care teams, hotels, pubs and restaurants. The tools are usually Excel, SharePoint or Power Automate.

Book a 20-minute process review

Care teams

The work is the admin around the care. One process at a time, so the team can keep running it.

  • Rotas and cover

    Cover, allocations and last-minute changes in one workbook instead of a sheet, a printout and a chat thread.

  • Handovers that arrive

    What the last shift knew, in a shared place the next shift actually opens.

  • SLA and review dates

    Training, reviews and follow-ups with a reminder, instead of a date living in one inbox.

Hospitality teams

Hotels, pubs and restaurants. The same shape of work: a handover, a weekly rota, or booking admin that is still a thread.

  • Shift handovers

    Front of house, kitchen and the duty manager reading the same fields, not three versions of the night.

  • Weekly rotas and cover

    Shifts and last-minute changes in a file more than one person can use.

  • Booking admin

    Events and follow-ups moved out of a single inbox and into a process the team can see.

What the engagement covers

Bring the process that costs the most time. The call decides whether this specialty is the right size of work.

  • A map of how the process actually moves today
  • A rebuild in Excel, SharePoint or Power Automate
  • Reminders and handoffs for the repetitive steps
  • Written steps the team can run afterwards

Excel, SharePoint, Power Automate

The work starts from the files the team already opens. A simple screen only when it is clearly easier than the spreadsheet.

We tidy the rota, cover or tracking sheet the team already uses, so people stop keeping a second copy in a notebook or inbox.

On this kind of work

What is the care and hospitality specialty?

One process: a rota, a handover, or SLA and review-date tracking. We map how it moves, then tighten it in Excel, SharePoint or Power Automate. Hotels, pubs and restaurants use the same shape of work for shift handovers and booking admin. It sits beside the web practice. Scope is agreed in writing after a call.

How do we start?

Book a 20-minute process review, email info@mprimotech.com, or WhatsApp +44 330 223 7450. The review covers one brief. Scope is agreed in writing before any paid work.

Which tools do you use for rotas and handovers?

Excel, SharePoint and Power Automate, because most care and hospitality teams already have them. A simple screen only when it is clearly easier than the sheet.

Next

Bring one rota, handover or tracking sheet.

Twenty minutes is enough to see whether this specialty would help.

Book a 20-minute process review